What is communication?
7 C’s of communication – Francis J. Bergin4 P’s of presentation
What does my audience know about this topic?
Effective communication helps toBenefits of effective communication
Communication is
ü Interchange of thoughts, opinions or information by speech, writings or signs- Robert Anderson
ü Is the process by which information is transmitted between individuals and/or organizations so that an understanding response results- Peter Little
ü Is purposive interchange resulting in workable understanding and agreement between sender and receiver of a message –George Verdaman
1. Completeness
2. Conciseness
3. Clarity
4. Correctness
5. Consideration
6. Courtesy
7. Concreteness
A. Planning
I. Identify needs, wants and goals
Determine key idea of your message
Who is the audience?
· Age group
· Education, experience
· Culture
Remember! Content must be
Ø Around your purpose
Ø Audience’s interest
Ø Audience’s level of understanding
Ø Select word and phrases common to your audience
Failing to plan is planning to fail
B. Preparing
Prepare an attention getting opening
To elicit the audience’s interest
ü Use question
ü Make starting statement
ü Use topic related quotation or phrase
ü Relate a relevant incident
Strengthen statement by supporting materials
ü Examples
ü Statistics
ü Testimony
ü Display your numerical data un chart form
ü Display structural data in flow chart
ü Add pictures to reinforce your information
ü Use gender responsive and friendly language
o Don’t make any bias statement
o Use gender neutral language
C. Practice
Practice your presentation in front of a small audience or a colleague
ASK FOR FEEDBACK
Is your message clear? Does your evidence support your key points? Are your graphics and illustrations clear, appealing, and relevant to the topic? Are you talking in terms of your audience’s interest? Is your close memorable? Did you achieve your intended results?
THE BEST CURE OF NERVOUSNESS IS CONFIDENCE AND CONFIDENCE COMES FROM PRACTICE\
REHEARSE THE TIMING OF THE PRESENTATION
D. Present
Structure of your presentation
Introduction
· Tell them what are you going to tell them
· Attractive
· Main body
· Tell them
· Clear and meaning full
· Conclusion
Tell them what have told them
Clear and crisp
Make a positive impression
Establish eye contact to all the audience
Speak in heightened
Conversational tone
Emphasize important points
Take brief pause before and after important point
Be sincere with your audience
Ask your audience questions to be sure that they are following you
a. Identify common misconceptions, barriers, and biases that interfere understanding
b. Anticipate problem
c. Make effective decisions
d. Reduces intensity of conflict
e. Maintain good interpersonal relation and professional dynamism
f. Enhance creativity and productivity at work
v Speedy problem solving
v Stronger decision making
v Increased productivity
v Steadier work flow
v Stronger business relationships
v Clearer professional image
v Improved stakeholder response
